We take all concerns, suggestions and comments seriously as this is the best way of meeting the needs of our students, of providing excellent service and of preserving the outstanding reputation of the school.
The Headteacher and other staff at Craven Pupil Referral Service are always happy to hear your views, comments, questions and concerns. This way, we can avoid any problem escalating into something more serious.
However, all schools are required to have a complaints procedure in place.
For a copy of the full policy Click Here.
If a parent / carer had a complaint, they should follow the steps outlined within the policy’s informal stage first.
Craven Pupil Referral Service
The Snaygill Centre
Headteacher: Carol Robertson
Telephone: 01756 630495
Monday - Friday
8.00 a.m. - 2.30 p.m.
You can also use our contact form.